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Julie in the past was a breeder of Persian Cats. She won many awards at various shows and later progressed to breeding and showing Boxer dogs. Julie spent many years working and running a local kennels in England, Julie first found her love of dog grooming but sadly left to make a career change to bring up her own family. When her daughters grew up Julie went back to her first love of dealing with dogs. She took her professional exams in dog grooming at a well established dog groomers academy in England.
Claws N Paws Terms & Conditions

Animal Care
Your dogs health and welfare is Claws N Paws primary concern. Claws N Paws will do whatever is appropriate for the well being of your dog whilst it is in our care. In the case of an incident or a serious medical problem being discovered during grooming and the services of a vet are required, the client authorises us to obtain emergency veterinary treatment. The client agrees that Claws N Paws, its owners and operators are not liable for any pre-existing conditions and problems found during grooming, and the owner agrees to pay for all medical treatment incurred due to such.

Claws N Paws is not a vet and any advice given regarding health problems should be at all times checked with a licensed vet.


Cancellation Policy
We require at least 24hrs notice to cancel a scheduled appointment as this gives us an opportunity to rebook the slot. Please make us aware of your intention to cancel your appointment at the earliest available opportunity.


Late Cancellations and No Shows
A 50% no-show/late cancellation fee will be levied. If you incur any of the above mentioned fees, they are payable in full before your pets next appointment.

Customers that repeatedly miss appointments will be removed from our client list and refused service. Missed appointments mean loss of earnings and as a small company this directly affects our livelihood, as such we enforce this policy strictly.

Dropping Off & Collecting Policy
Please be punctual. Arriving more than 15 minutes late may mean we will be unable to groom your pet due to time constraints between appointment slots and this could result in a late cancellation fee. It is equally important that you collect your pet at the allotted time. The appointment slot allocated for your dogs groom has been booked at your request exclusively. Claws N Paws do not double book appointments: a no-show is lost income. This is a business, not a hobby! Free appointment reminders are also offered, by text, email or phone. Just tell us your preference.

If your pet is collected after closing time, a sitting fee of 5 per 15 minutes is applied. This is payable in full at the time you collect your pet.


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